260. Client Compliance: how do veterinarians improve this? episode artwork

EPISODE · Feb 20, 2025 · 17 MIN

260. Client Compliance: how do veterinarians improve this?

from The Derm Vet Podcast · host Ashley Bourgeois, DVM, Dip ACVD

Send me a derm question or story through text or voicemail!We can feel like we put together a great plan for a pet's allergies, but if it doesn't happen then it doesn't matter. Instead of being frustrated about client compliance, how can we make it better? We have to consider the financial, physical and mental burden pet owners are going through when their pet is diagnosed with a chronic dermatologic disease. However, we must ASK what is possible... and not ASSUME. Check out some tips and tricks on this week's episode of The Derm Vet podcast!TIMESTAMPS00:00 Intro00:25 Tips and Tricks to Increase Customer Compliance04:19 Thinking of the Customer's Financial Situation08:21 The Physical Aspect10:23 The Mental Aspect12:21 Have to Ask and NOT Assume14:51 Recognize that Things Change16:22 Summary

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260. Client Compliance: how do veterinarians improve this?

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