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260 How To: Give Better Feedback with SBI episode artwork

Aug 24, 2026 28 min

260 How To: Give Better Feedback with SBI

from Culture Bites Hosted by Human Synergistics

In this episode of Culture Bites, Dominic Gourley adds another practical tool to the Leader’s Toolbox: SBI – Situation, Behaviour, Impact. Dominic explores how leaders can give feedback that is specific, constructive and more likely to create learning rather than defensiveness. He explains why good feedback starts before the conversation, how relationships and intent shape the way feedback is received, why leaders should “choose their hard” and address issues early, and how to use the three steps of SBI. You’ll also hear how SBI can make positive feedback more useful, what to do after you’ve delivered the feedback, and why becoming better at receiving feedback is just as important as learning how to give it. Visit the full notes for this episode here: https://www.human-synergistics.com.au/resources/culture-insights-blog/how-to-give-better-feedback-with-sbi/

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260 How To: Give Better Feedback with SBI

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