261: Maintaining Relationships Through a Tough Negotiation

As we enter the summer, I'm going to spend some time answering some of your most frequently asked questions.  These pod's are going to be bite-sized, so I'd love to hear your feedback on whether you like the shorter podcasts or not.  One of the topics that I get asked the most about is negotiations.  So for the next couple of weeks, I'm going to share some insights based on my own experience. This week, I'm going to dig into the archive and share a part of a podcast I recorded 3 years ago - specifically with regards to the question of how to maintain supplier relationships after a tough incumbent negotiation.  It is a topic that I have a lot of experience of - both from the practitioner and service provider sides of the table!