#262 - Why Confusing Toughness with Strength Is Costing Your Business More Than You Think

In this episode of Fresh Perspective on Business, we explore why kindness isn't just a nice-to-have in leadership - it's a genuine competitive advantage.Vicky Taylor, Operations Manager at Fresh Perspective Resourcing and Esther Stamp from Juniper Wealth discuss how the best leaders build confidence through self-awareness rather than ego, why tackling difficult conversations early (with empathy) creates stronger teams, and how psychological safety can unlock better performance, innovation, and retention. They also dive into the importance of supporting employees through life's challenges, investing in continuous personal development, and creating a candidate experience that reflects your company's values from the very first interaction.Whether you're leading a team, growing a business, or simply looking to become a better manager, this episode is packed with practical insights on building high-performing cultures where people feel valued, supported, and motivated to do their best work.Follow Us & Stay Fresh:LinkedIn | InstagramYouTube | TikTok | Website