EPISODE · Feb 5, 2020 · 45 MIN
263: Alex Castro: What’s your readiness score?
from Fast Leader Show | Customer Experience Leadership
Alex Castro found that ninety percent of his clients were not in a position of readiness when he was brought in to help with growing and transforming their businesses. As a result, he started to leverage a readiness assessment as part of the onboarding process that helped to avoid strategic debacles.
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263: Alex Castro: What’s your readiness score?
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