263: How Technology Can Enhance The Guest Experience

Episode 263 of the The Digital Tourism Show podcast, hosted by Chris Torres, titled "263: How Technology Can Enhance The Guest Experience" was published on November 11, 2021 and runs 43 minutes.

November 11, 2021 ·43m · The Digital Tourism Show

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Summary

Josh and Chris discuss how technology can enhance the guest experience from the dreaming phase, through to the experience phase and beyond. Josh also hosts and shares his knowledge on his own podcast, The Guest Experience Show, so you can expect lots of good advice from this episode.

Episode Description

How Technology Can Enhance The Guest Experience - The Digital Tourism Show #263

In this episode Chris is joined by Josh Liebman of Roller Software, a veteran in our industry of some 15+ years.

Josh and Chris discuss how technology can enhance the guest experience from the dreaming phase, through to the experience phase and beyond. Josh also hosts and shares his knowledge on his own podcast, The Guest Experience Show, so you can expect lots of good advice from this episode.

Chris asks questions like:

- What have you seen that can help enhance the pre-arrival experience and how does technology fit into this?
- What emerging technologies have you seen that is working well today?
- What technology have you seen used in the post experience stage that works well?

https://www.roller.software
https://tourismmarketing.agency

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