266 Lou Downe, Author - UNIQUEWAYS WITH THOMAS GIRARD

What this episode covers

Lou Downe is the author of Good Services, the bestselling book on how to design services that work and the founding director of the School of Good Services. Lou is the former Director of Design for the UK Government where they founded the discipline of service design, growing a 2000 strong team of designers into one of the largest, and most influential design team’s in the UK - winning a Designs of the Year award and a D&AD lifetime achievement award

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Frequently Asked Questions

How long is this episode of UNIQUEWAYS WITH THOMAS GIRARD?

This episode is 25 minutes long.

When was this UNIQUEWAYS WITH THOMAS GIRARD episode published?

This episode was published on July 14, 2025.

What is this episode about?

Lou Downe is the author of Good Services, the bestselling book on how to design services that work and the founding director of the School of Good Services. Lou is the former Director of Design for the UK Government where they founded the discipline...

Can I download this UNIQUEWAYS WITH THOMAS GIRARD episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.