#268: Gregg Renfrew, Founder and CEO of Counter – Step back to move forward episode artwork

EPISODE · Dec 4, 2025 · 1H 13M

#268: Gregg Renfrew, Founder and CEO of Counter – Step back to move forward

from How Leaders Lead with David Novak · host David Novak

Imagine this: you build a company from scratch, sell it at a billion-dollar valuation, get ousted, and watch it crumble under new leadership… Then you buy it back, shut it down, rebrand it, relaunch it – and grow it all over again. That’s exactly what Gregg Renfrew, the Founder and CEO of clean beauty brand Counter (formerly Beautycounter) has done. In this episode, she opens up about the emotional and strategic rollercoaster behind one of the most dramatic stories in recent business history. She shares what she’s learned about product development, resilience, and why, sometimes, you’ve got to take a step back if you want to move forward. You’ll also learn: The power of emotional connection – and emotional distance Why you probably have too many products How Martha Stewart taught her NOT to lead Her no-BS take on beauty standards (hint: it’s actually a lesson in confidence) Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Imagine this: you build a company from scratch, sell it at a billion-dollar valuation, get ousted, and watch it crumble under new leadership… Then you buy it back, shut it down, rebrand it, relaunch it – and grow it all over again. That’s exactly what Gregg Renfrew, the Founder and CEO of clean beauty brand Counter (formerly Beautycounter) has done. In this episode, she opens up about the emotional and strategic rollercoaster behind one of the most dramatic stories in recent business history. She shares what she’s learned about product development, resilience, and why, sometimes, you’ve got to take a step back if you want to move forward. You’ll also learn: The power of emotional connection – and emotional distance Why you probably have too many products How Martha Stewart taught her NOT to lead Her no-BS take on beauty standards (hint: it’s actually a lesson in confidence) Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

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#268: Gregg Renfrew, Founder and CEO of Counter – Step back to move forward

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This episode was published on December 4, 2025.

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Imagine this: you build a company from scratch, sell it at a billion-dollar valuation, get ousted, and watch it crumble under new leadership… Then you buy it back, shut it down, rebrand it, relaunch it – and grow it all over again. That’s exactly...

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