#269 Milestone Localization Founder on Automated Glossaries, LSI Leadership, AI Fatigue

Nikita Agarwal, Founder of Milestone Localization, joins SlatorPod to talk about her journey founding a language solutions integrator (LSI) and launching Cavya.ai, a platform designed to streamline translation project preparation.Nikita began Milestone Localization in 2020 after discovering the language industry while working in international sales. She was drawn to the field’s global scope and low barrier to entry. She emphasizes that sales experience played a crucial role in landing early clients and understanding the value of hiring people from within the industry. The founder reflects on the past 16 months as a period of intense change marked by AI disruption, client pressure on pricing, and shifting expectations. She highlights how regulated sectors like life sciences have helped stabilize the company amid volatility. She details how the LSI specializes in medical device translations and regulatory submissions across Europe.Nikita explains that her new platform, Cavya.ai, emerged from internal needs to improve project preparation. She says the tool automates glossaries, style guides, and document analysis, reducing time and boosting consistency for small and mid-sized projects.The founder shares her observations on India’s evolving language technology landscape, noting significant progress in AI for major Indian languages. She says increased internet access and AI-driven localization are expanding education and job opportunities across the country.Nikita concludes that she sees the future in expanding life sciences work, refining Cavya, and developing an AI-powered QA tool. She notes that some clients are showing “AI fatigue” and returning to human-led workflows.