#27 - How to handle holds, pauses, and cancellations

from Build Your Gympire Podcast · host G.R. Hoff

In this episode of the "Build Your Gympire" podcast, hosts G.R., Connor, and Mark delve into effective strategies for handling holds, pauses, and cancellations in the fitness industry. The discussion focuses on the importance of setting clear expectations and policies upfront, the impact of holds and cancellations on business operations, and how to balance flexibility with firmness in policy enforcement. They share their experiences and offer insights on maintaining client relationships while managing the logistical challenges of gym membership adjustments. Subscribe, enjoy, and leave any questions you have in the comments below. Discover how to grow a thriving, predictable business that you can scale as high as you want to: ⁠https://join.gymmembermachine.com/new-way-old-way⁠ Book your super duper high-pressure get-to-know-ya call here: ⁠https://join.gymmembermachine.com/book⁠

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How long is this episode of Build Your Gympire Podcast?

This episode is 22 minutes long.

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This episode was published on March 22, 2024.

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