#271 Loops, arcs, and terrain

from UX Podcast Hosted by Per Axbom & James Royal-Lawson

Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design. Stephen started off by tweeting his feelings around using customer journey (maps) for experiences where the linear sequence is very different from user to... The post #271 Loops, arcs, and terrain appeared first on UX Podcast.

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#271 Loops, arcs, and terrain

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