#272 Onboarding with Krystal Higgins

from UX Podcast · host Per Axbom & James Royal-Lawson

We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work. We look at the difference between getting people to adopt your product and teaching them how to use it. Onboarding is like the “top layer of a bigger pyramid... The post #272 Onboarding with Krystal Higgins appeared first on UX Podcast.

Episode metadata supplied by the publisher feed · Published Sep 23, 2021

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#272 Onboarding with Krystal Higgins

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