274. Flashback Friday - How to Have Hard Conversations Without Losing Your Cool

If you missed this episode, here’s a bite-sized best bit. In this episode we share practical ways to handle conflict, speak up without attacking, and approach hard conversations with more clarity and less emotion. From a simple three step response when someone comes at you, to leading with curiosity and focusing on facts, feelings and resolution, this is your quick guide to communicating better when things get uncomfortable.See omnystudio.com/listener for privacy information.