279 - Inside Viva’s Award-Winning AI Transformation: Jani Sanguino (Head of People, Viva)

Jani Sanguino joined us on The Modern People Leader to share how Viva built an award-winning, manager-led AI transformation. We talked about the three AI competencies they prioritized, their 13-week manager-led learning path, and the most impactful use cases for their business.----  Go deeper on Viva's AI Journey in Roundtable with Jani (only 10 seats): execviva.com/mplDownloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode279----Sponsor Links:🔗 Learn more about Wellthy at wellthy.com/mpl🔗 Try AskChartHop at ChartHop.com/AI🔗 Learn more about Tilt at hellotilt.com/mplMPL Links:🔗 Go sign up for MPL Build.---- (06:03) Jani’s Path Into People Ops(09:28) What Music Taught Her About Org Design(12:55) Why Viva Went All-In on AI(13:46) Winning the Zapier Award(17:32) Viva’s AI Adoption Strategy(19:31) 3 AI Competencies: Prompting, Automation, Business Acumen(22:09) The 13-Week Manager-Led Learning Path(23:35) Picking Use Cases and Measuring ROI(26:46) Handling Resistance and Fear(30:16) Explorer to Builder to Multiplier(32:42) Viva Ambassador Program and Content GPTs(37:29) People Ops Slack Bots: Fixie and Aura(40:04) TA Dashboard Using Lovable(41:45) EAs Helping Clients Adopt AI(43:14) What They’d Change Next Time(45:18) AI Debt and Automation Pitfalls---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn---- Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.