28. 跟用户回家（Intuit 高级设计师耿戎飞 - 上）

这期节目我们请到的是 Intuit 高级设计师耿戎飞，他做的是 Quickbooks 这款针对自由职业者的财务管理产品。节目大纲 01:41 奶茶店老板、理发店小哥、自由设计师…——我为他们做设计 03:30 最大竞品：纸和笔 07:58 设计、产品和工程的三角关系 11:30 设计的金字塔塔顶：Design for Delight 19:16 对用户和业务不熟悉，怎么办？——我会跟用户回家… 29:06 用户画像（Persona）的排列组合 36:40 想尽一切办法和终端用户对话参考链接 Intuit Quickbooks：https://quickbooks.intuit.com/?xcid=seq_intuit_qb_click_hd Intuit design team dribbble：https://dribbble.com/intu 在公司里设置的小店让设计师亲身体验小商户的工作：http://awards.designforexperience.com/gallery/2013/promoting-empathy-for-users/intuit Design for Delight 创新催化训练营的介绍：https://www.slideshare.net/stephengay/innovation-d4d-v2 关于 Follow Me Home 的介绍：http://www.businessinsider.com/intuits-cfo-wants-to-follow-you-home-and-watch-you-work-2015-12

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28. 跟用户回家（Intuit 高级设计师耿戎飞 - 上）

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