28. How To Differentiate Your Customer Experience And Drive Your Business Value

Join industry leaders at The Chemical Summit on September 29-30, 2026 in Houston, Texas.  Visit thechemicalsummit.comWe hear the term customer experience all the time. But what does it mean, and how far does it stretch? In this episode, Victoria Meyer defines customer experience and its role in creating value to grow your business. A transformation in the chemical industry is here, driven by the needs that surfaced during the pandemic. It’s now up to businesses to find what differentiates them and to attract customers by crafting an experience like no other. Tune in to learn more about how you can be deliberate in creating a customer-centric strategy for your business.Love the show? Subscribe, rate, review, and share! http://www.thechemicalshow.com/