28. IBM why are you building servers that last long, don’t break, and are harder to hack?

Paul Olson HW Asset tracking in financial and physical repositories IT Asset acquisition Asset receiving / logistics Configuration management Software License Management HW and SW maintenance HW physical inventory verification / reconciliation Risk identification, assessment, management and testing Primary and secondary business controls Service delivery metrics, SLA’s / KPI’s with process control limits SLA’s and SLO’s ITIL Business process management with Lean methodologies Project Management