283 – 🔊 Voice Content And Usability with Preston So

What this episode covers

In this episode, we get to talk with Preston So, Senior Director of Product Strategy at Oracle. We talk to Preston about his new book VOICE CONTENT AND USABILITY. We discuss the concepts of building conversational designs that are ethical, accessible, and usable. ✨ Episode Sponsor * Auth0: https://auth0.com* Auth0 on YouTube: https://www.youtube.com/auth0* Auth0 on Twitch: https://www.twitch.tv/auth0* Auth0 Avocado Labs online meetup events: https://avocadolabs.dev/ 🔗 Episode Links * Preston’s new book – Voice Content And Usability: https://abookapart.com/products/voice-content-and-usability* Publisher: https://abookapart.com/* Preston on Twitter: https://twitter.com/prestonso* Preston’s Website: https://preston.so/* Preston on LinkedIn: https://www.linkedin.com/in/prestonso/* Oracle: https://www.oracle.com/* Previous episode – 🪓 Headless CMS, Decoupling Drupal with Gatsby, & Conversational Design with Preston So https://www.thundernerds.io/2020/06/headless-cms-decoupling-drupal-w-gatsby-conversational-design-w-preston-so/* Ask GeorgiaGov: https://georgia.gov/chat* Google Cloud Dialogflow: https://cloud.google.com/dialogflow* Diglossia: https://en.wikipedia.org/wiki/Diglossia* Word by Word: The Secret Life of Dictionaries: https://www.amazon.com/Word-Secret-Life-Dictionaries/dp/110187094X* Conversations with Things: UX Design for Chat and Voice: https://www.amazon.com/Conversations-Things-Design-Chat-Voice/dp/1933820268/ref=sr_1_1* Invisible Man: https://www.amazon.com/Invisible-Man-Ralph-Ellison/dp/0679732764* Gatsby: The Definitive Guide: https://preston.so/books/gatsby/* Hosts: * Frederick Weiss: https://twitter.com/FrederickWeiss* Brian Hinton: https://twitter.com/mrbrianhinton 📜 Transcript Brian Hinton: [00:00:00] I’m Brian Hinton. Frederick Weiss: and I’m Frederick Philip vo...