285 - From Telehealth to Brick-and-Mortar: Building a Tinnitus-Focused Audiology Practice

Tinnitus is one of audiology’s greatest challenges—and opportunities. In this episode, Dr. Ben Thompson of Treble Health joins host Bob Traynor to share how he built a successful telehealth practice focused exclusively on tinnitus care. Ben outlines his journey from in-person visits in San Francisco to scaling a nationwide virtual clinic that now serves thousands of patients, and then to his next step: launching physical locations to support those who prefer face-to-face care.Throughout the conversation, Ben and Bob discuss best practices for growing the tinnitus side of an audiology practice—including effective counseling strategies, patient communication, and the importance of offering more than just hearing aids. They also touch on provider training, building treatment packages, and using telehealth tools and remote fittings to deliver high-quality care.Whether you're a clinician looking to strengthen your tinnitus offerings or simply curious about innovative care models, this episode is filled with practical insights, encouragement, and a look at where tinnitus care is heading next.Be sure to subscribe to our channel for the latest episodes each week and follow This Week in Hearing on LinkedIn and X (formerly Twitter).- https://twitter.com/WeekinHearing- https://www.linkedin.com/company/this-week-in-hearing- https://hearinghealthmatters.org/thisweek/