#285 Ten Ways to Be a 10 Out of 10 Dental Office...That Patients Will Love! episode artwork

EPISODE · Jul 13, 2026 · 8 MIN

#285 Ten Ways to Be a 10 Out of 10 Dental Office...That Patients Will Love!

from Dental Marketing Goat · host Gary Bird

Send us Fan Mail🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://bit.ly/48RHMt2🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/4p48qoC ➖➖➖➖ Most dentists focus on clinical excellence while overlooking the patient experience, which is quietly costing them new patients and treatment acceptance.In this episode, Gary Bird shares 10 practical ways to build a practice patients genuinely love, including reducing the 28-day wait, improving front desk performance, using patient financing to increase treatment acceptance by 30%, and earning more Google reviews. Drawing from the systems SMC has implemented across more than 1,195 dental practices, Gary explains how these simple operational changes drive better dental marketing results, stronger practice management, and sustainable new-patient growth for fee-for-service, PPO, startup, and DSO practices.Subscribe for more tactical dental marketing strategies, patient growth systems, and proven practice management insights every week.✨ Timestamps ✨00:00 - Ten ways to be a 10 Out of 10 Dental Office that patients will love! 01:39 - 1. Don’t filter out patients.02:46 - 2. Don’t make patients wait 28 days to come in.03:45 - 3. Use patient financing with every patient.04:27 - 4. Don't make people wait in your lobby; have them wait in the chair.05:26 - 5. Don't treat insurance, treat the person.05:56 - 6. Train your team on customer service.06:25 - 7. Don't use a temp hygienist.07:14- 8. Treat your team well, so they'll treat your patients well.07:21 - 9. Get as many Google reviews as possible.07:58 - 10. Make sure you make your patients feel good.Connect with our Host, Gary Bird, Here ⤵️SMC: https://bit.ly/4jFhb5TPersonal: https://bit.ly/3SCEQZyWant the strategies we talk about delivered to your inbox? Subscribe to Dental Marketing Digest: https://hubs.la/Q0436vZG0➖➖➖➖Dental Marketing Goat is the go-to podcast for dentists who want to grow faster, market smarter, and build practices that thrive in today’s competitive landscape.Hosted by Gary Bird, the Dental Marketing Goat himself and founder of SMC National, recently named Best Dental Marketing Agency by over 60,000 dental professionals. Each episode unpacks the real strategies, marketing frameworks, and operational shifts that high-performing practices use to attract more patients and increase production. Whether you're a solo practitioner or scaling a DSO, you’ll learn how to align your marketing, team, and systems to drive predictable growth.🚀 Want to see how SMC can help you grow?📱 Book a call here:➡️ https://bit.ly/4jFhb5T🎙️ Check out our 3 Dental Podcasts ➡️ https://smcnational.com/podcasts/📅 Upcoming Events ➡️https://smcnational.com/events 

Send us Fan Mail 🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://bit.ly/48RHMt2 🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/4p48qoC ➖➖➖➖ Most dentists focus on clinical excellence while overlooking the patient experience, which is quietly costing them new patients and treatment acceptance. In this episode, Gary Bird shares 10 practical ways to build a practice patients genuinely love, including reducing the 28-day wait, improving f...

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#285 Ten Ways to Be a 10 Out of 10 Dental Office...That Patients Will Love!

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How long is this episode of Dental Marketing Goat?

This episode is 8 minutes long.

When was this Dental Marketing Goat episode published?

This episode was published on July 13, 2026.

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Send us Fan Mail🚀Check out our new Dental AI Receptionist! It schedules better than humans: https://bit.ly/48RHMt2🚀Grow Your Practice with Cherry Payment Plans: https://bit.ly/4p48qoC ➖➖➖➖ Most dentists focus on clinical excellence while...

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