29. A Beanbag With No Beans & I Won't Succumb To Slippers

Episode 29 is live… and let us tell you, it is a vibe.This week on The Secret Serviced Podcast, we chat about life at Sefton Place in all its muddy, windswept, heater-dragging, beanbag-with-no-beans glory — and Mark digs his heels in on his ongoing refusal to wear slippers (pray for him).But it is not all cold floors and camp chairs. We also dive into:✨ Our latest battle with planning bureaucracy and biodiversity net gain🌳 Why we are passionately pursuing a nature-forward hotel model🏡 Direct booking strategy, loyalty ideas, and a big revenue management reset🌊 Huge momentum with Shetland Stays (including Sumburgh Lighthouse!)🧹 How our Quality in Tourism virtual inspection went — and why checklists really matter🎄 Prepping for the village Christmas event and meeting more of our new communityIt is cosy chaos, business strategy, and behind-the-scenes realness all rolled into one.Listen now on Spotify & Apple Podcasts — and if you enjoy it, leaving a quick review would mean the world.#SecretServicedPodcast #HospitalityLife #AparthotelJourney #ServicedAccommodation #ShetlandStays #SeftonPlace #BehindTheBusiness #UKHospitality Hosted on Acast. See acast.com/privacy for more information.