#29 Building a conversational service model - w/ Darko Popovic

from Customer Service Culture [EN] · host Paolo Fabrizio

When it comes to Digital Customer Service you can't change things overnight. However, if you are a tenacious manager with a clear vision, purpose and goals, you can build up an effective conversational service model that works. Just like the special guest of this podcast, Darko Popovic, Chief Operations Officer at Multitude Bank. Darko shares his valuable digital transformation journey in this great conversation hosted by Paolo Fabrizio. Read full article >>

Episode metadata supplied by the publisher feed · Published Dec 12, 2023

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#29 Building a conversational service model - w/ Darko Popovic

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