29: Offer Live Availability

Episode 29 of the The Digital Tourism Show podcast, hosted by Chris Torres, titled "29: Offer Live Availability" was published on September 28, 2017 and runs 0 minutes.

September 28, 2017 ·0m · The Digital Tourism Show

0:00 / 0:00

Summary

Allow your customers to book tours now and ahead of time by offering live availability. By not offering live availability you open yourself up to double booking and cancellations. This will not only annoy your customers, but damage your brands reputation. Offer a real-time calendar as part of your booking process as this also caters for impulse buys. There is nothing worse for a customer than to make an enquiry to only be told it is not available. Chances are they will go elsewhere. If they know dates upfront, they are more likely to change their plans to suit your availability than change this over a phone or email conversation.

Episode Description

DigiTourShow #029

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