EPISODE · Jul 3, 2025 · 42 MIN
290. Tech’s Answer to Medtech’s Feedback Problem: A Conversation with Fanvoice Founder Sasi Parthasarathy
from State of Medtech · host State of Medtech
Episode breakdown:00:00 – The Hidden Problem in Medtech Feedback 02:16 – From Bing + Netflix to Medtech: Sasi’s Journey 04:17 – The Missing Link in Voice of Customer 08:01 – How Fanvoice Works for Busy Surgeons + Reps 10:17 – Sales as a Strategic Feedback Channel 14:29 – Small Sample, Big Signals: AI Pattern Recognition 16:40 – Sentiment Analysis = Real-Time Product Intelligence 20:22 – Avoiding Slow Burn Failures Through Fast Feedback 26:06 – Consumer-Grade UX Expectations Are Here 28:48 – The Worst Feedback System in Hospitals Today 31:56 – Event-Based Feedback for Early-Stage Startups 34:14 – Automating CRM Insights from the Field 38:19 – From Bookkeeping to Strategy: What PMs Should Really Do 41:06 – Final Thoughts + CTAThis podcast is for informational and educational purposes only and does not constitute financial, investment, legal, or medical advice. The views and opinions expressed by hosts and guests are their own and do not necessarily reflect those of State of MedTech LLC. Nothing discussed on this podcast should be interpreted as a recommendation to buy, sell, or hold any investment or security. Listeners should conduct their own due diligence and consult with a qualified financial advisor, attorney, or other professional before making any financial or investment decisions.Showpad has been helping medtech marketers use data and content to empower sellers to grow pipeline. Learn more at Showpad.com/StateofMedtechAre you a medtech CEO in need of some marketing help attracting investors, growing sales pipeline, and more? Go to GrowMyMedtech.com to book time for a free analysis.Subscribe to our newsletter: https://www.stateofmedtechpodcast.com/Subscribe to our Youtube Channelhttps://www.youtube.com/channel/UCGpL_rGt1LQJwinMq_K7gfgFollow The State of MedTech on:LinkedInInstagramTikTokXFacebookFollow Omar M. Khateeb onLinkedInInstagramTikTokXFacebook
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290. Tech’s Answer to Medtech’s Feedback Problem: A Conversation with Fanvoice Founder Sasi Parthasarathy
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