293. What Is A Fiduciary PBM? (with Ken Kemker)

This week on Bullpen Sessions I dove into the world of fiduciary PBMs with my special guest Ken Kemker. Ken is the co-founder of DisclosedRX, a company that differentiates itself by being a “full disclosure” PBM, as opposed to a “transparent” PBM; listen to the episode to find out why that’s such a huge difference, and why “transparency” in the PBM world doesn’t actually mean being transparent.  We also discussed Ken living in French Lick, Indiana, the hometown of the great Larry Bird, as well as Ken’s background in supply chain management and how that experience has benefited him in the PBM world.  📒 Show Notes and Resources 📒  KEY MOMENTS (00:00:00) Bullpen Sessions 293 (00:07:07) Cost Transparency in Supply Chains vs. Healthcare (00:22:05) The Issue With “Transparency” in the PBM World (00:27:10) Client-Centric Fiduciary Approaches as a PBM (00:35:35) Fiduciary Role in Prescription Drug Cost Management (00:39:19) The Importance of Good Customer Care CONNECT WITH ANDY NEARY Subscribe and listen to the Bullpen Sessions Podcast 🎙 here: https://podcasters.spotify.com/pod/show/andy-neary7 🎯  Subscribe to Complete Game Consulting on YouTube 🎥: https://www.youtube.com/channel/UCyqBg5tL_1G1tf7Wo98tMgg Sign up for the Social Media Sales Academy 📚:  https://completegameconsulting.com/social-media-academy/ 📲 Request a free strategy call: https://calendly.com/aneary/strategy-...  💬 Join the Complete Game text community: Text the word BROKER to 414-622-1462 Connect with Andy Neary on social media:  LinkedIn: https://www.linkedin.com/in/andyneary/ Instagram: https://www.instagram.com/andy_neary/