296: Courageous Conflict Resolution with Dan Tocchini

What this episode covers

Dan Tocchini, leadership development expert and author of "The Change Imperative," reveals the secrets to navigating tough workplace conversations and resolving conflict with courage. Dan is also co-founder of TakeNewGround.com. Learn actionable strategies for leaders and managers looking to develop trust, improve communication, and foster high-performing teams. Dan shares practical conflict resolution and leadership tips that can elevate any organization's team culture. "To improve work relationships, ask: 'Here’s what I’m making up about what you said—tell me if I’m wrong.' It opens up honest, judgment-free feedback." - Dan Tocchini KEY TAKEAWAYS -How to openly invite feedback -Reflection Techniques and how to use them -What business metrics will be affected if you avoid conflict. -How to build difficult conversations and conflict resolution into your overall company culture Connect with Dan Tocchini https://takenewground.com https://www.linkedin.com/in/dantocchini Connect with Manage Smarter and its hosts Website: https://salesfuel.com/manage-smarter/· LinkedIn: https://www.linkedin.com/in/audreystrong/ LinkedIn: https://www.linkedin.com/in/cleesmith/ X: Audrey ⁠https://x.com/tallmediamaven⁠ Lee ⁠https://x.com/cleesmith⁠ Connect with SalesFuel· Website: ⁠https://salesfuel.com/⁠· X:  ⁠https://x.com/SalesFuel⁠· Facebook: ⁠https://www.facebook.com/salesfuel/ #salesfuel #dantocchini #leadershipskills #difficultemployees #teamsuccess #leadershipadvice #managesmarterpodcast #cleesmith #audreystrong #salescred #sales #teamtrait #admall Learn more about your ad choices. Visit megaphone.fm/adchoices

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Frequently Asked Questions

How long is this episode of Manage Smarter?

This episode is 21 minutes long.

When was this Manage Smarter episode published?

This episode was published on January 18, 2026.

What is this episode about?

Dan Tocchini, leadership development expert and author of "The Change Imperative," reveals the secrets to navigating tough workplace conversations and resolving conflict with courage. Dan is also co-founder of TakeNewGround.com. Learn actionable...

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