297: Comfort Always: Why Technology Can’t Replace the Human Art of Healing, With Alan R. Cohen, MD

After 40 years as a pediatric neurosurgeon, Dr. Alan Cohen has seen some of medicine’s most extraordinary miracles and most heartbreaking moments.In this episode of The Human Side of Leadership in Healthcare, Dr. Pelè sits down with Dr. Cohen, Chief of Pediatric Neurosurgery at Johns Hopkins and author of Comfort Always: Healing in the Age of Technology, to explore a question healthcare must continue asking:As medicine advances, what must we never lose sight of about the human side of healing?Dr. Cohen shares gripping stories from a lifetime of caring for children and families facing the crisis of their lives, and reflects on the emotional realities of medicine that technology can never replace.In this conversation:• Why healing and treatment are not the same thing • What patients remember long after the technology is forgotten • How compassion shapes trust under pressure • The emotional weight physicians carry in high-stakes medicine • Why AI must never replace the patient-doctor relationship • The simple human behaviors that patients remember foreverOne of the most memorable lines from this episode:“Technology treats the disease. Humanity heals the patient.”A powerful conversation about medicine, leadership, compassion, and the forgotten art of healing.Connect with Dr. Alan Cohen on LinkedIn: [ HERE ] Get his book, Comfort Always, on Amazon: https://amzn.to/4fDhUpJ