3-12: Approaching Difficult Conversations

Welcome to The Business of Business: Two Daughters & Their Dad where we talk about all things entrepreneurial!Please download our Best of Nuggets eBook here.Difficult conversations; yes that’s our topic.   We all need to have them, whether it’s with business partners, employees, vendors, volunteers, and more.Jack, Staci & Jennifer each share some of the best ways they have learned to have these conversations.  From sending a mass email to all employees (a very bad idea) to stopping and addressing it in the moment, The Dempseys share some great tips.Nuggets include:- Don’t be emotional- Addressing in the moment can lead to an immediate course correction- Is it truly an issue or just a bad day?- Make it a teachable moment- Clear communication is key- Don’t lack courage- Roleplay and be prepared for rebuttals- Stay on topic and listen- Tough conversations do get easier as you grow your skills.Email us at:  [email protected] sure to like and follow our Facebook page and on YouTube Jennifer Faith Dempsey has been in the beauty industry for over 10 years. For the last 5 years she has owned J. Faith Hair Studio. She brings her experience on how she balances entrepreneurship and motherhood. Staci Joy Dempsey is an insurance agent, a mom, and a busy non-profit volunteer. She truly understands what it means to be an entrepreneur.  Staci serves as the podcast's host. Jack DempseyFlying High Agility & Dog TrainingHelping people & their pets since 2003. We come to you!J. Faith Hair StudioLocated in south NJ, J Faith Hair Studio is the place to go to become the best version of yourself.Dempsey, Weiss & AssociatesMeeting the insurance and financial needs of business owners & individuals in NJ & PA since 1989.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Email us at: [email protected] Please download our Best of Nuggets eBook here. Like and follow us on FacebookJennifer Faith Dempsey has been in the beauty industry for over 10 years. For the last 5m years, she has owned J. Faith Hair Studio. She brings her experience on how she balances entrepreneurship and motherhood. Check out Jen’s blog.Staci Joy Dempsey is an insurance agent, a mom, and a busy non-profit volunteer. She truly understands what it means to be an entrepreneur. Staci serves as the podcast's host.Jack Dempsey is the dad who heads up this busy family. He is a founding partner in Dempsey, Weiss & Associates, an Elmer, NJ-based insurance and investment firm that began more than 30 years ago.