#3 Building a Business That Doesn't Depend on You

 Episode 3: Build a Business That Doesn’t Depend on You (People, Processes & Tech)Paula Burgess, founder of Beyond the Maze, welcomes listeners to Episode 3 of The Business Engine and explores how to build a business that doesn’t depend on the owner. She asks whether the business needs you personally or just the role you currently perform, and explains that freedom comes from choosing to be in the business rather than having to be there. Paula describes how owners often become the system by holding key knowledge, decisions, and problem-solving in their heads, and outlines alternatives like checklists, templates, automation, technology, and clear responsibility. Using her Practice Flow model, she highlights three focus areas—people, processes, and technology—plus the need for owners to change by delegating authority and allowing ownership. She closes with a question and a pit stop challenge to eliminate, automate, systemize, or delegate one task you’re still doing out of habit.