#3, Framebridge’s Susan Tynan: Listening to your customers and scaling smart

Disruptive framing. Yes, indeed. Susan Tynan launched Framebridge as an online custom framing business in 2014. Today, with 3 million custom frames produced, Framebridge has grown into an omnichannel company with some 40 storefronts — and more than 600 employees. Find out how Susan keeps pushing forward, figuring out when to say yes and also, critically, no. She reveals how she maintains her passion for her business and taps into emotional realness to continually create experiences and products that bring her customers joy. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.