#3 How do you recover when your product fails? - with Pippa Topp (Coach & Consultant at EQ Product Group)

In this conversation, Francesca Cortesi and Pippa Topp discuss the challenges faced by product leaders when crises arise, particularly focusing on the emotional and practical aspects of navigating failure. Pippa shares her personal experiences of redundancy and the importance of self-reflection, understanding control versus influence, and the need to decouple self-worth from professional success. The discussion emphasizes the significance of humility, compassion, and learning from experiences to foster resilience in product management. CHAPTERS 00:00-Introduction to Resilience in Product Management 01:55- Navigating Redundancy and Market Crashes 08:07-Personal Accountability and Learning from Failure 14:08- Ego, Influence, and Control in Product Management 19:54- Beliefs, Self-Worth, and Moving Forward OUR GUEST Pippa Topp, Coach & Consultant at EQ Product Group Pippa Topp has worked in Product & Tech for over 15 years, taking on various roles across different industries. She discovered her passion for bringing products to life by combining excellent product practices with emotionally intelligent leadership. Her experience spans a range of companies, including eBay Classifieds, British Gas, TES, Charlotte Tilbury Beauty, and giffgaff. Three years ago, Pippa founded the EQ Product Group. This optimistic venture aims to help individuals, teams, and businesses thrive using an approach she calls "Pockets of Brilliance." This method blends tapping into core values, strengthening product capabilities, and building strong relationships with others. SHOW NOTES Follow Pippa on LinkedIn here: https://www.linkedin.com/in/pippa-topp/ Read more of Francesca's content at https://www.linkedin.com/in/francesca-cortesi/ COOK WHILE LISTENING Pippa's favorite miso salmon from Gordon Ramsey https://www.youtube.com/watch?app=desktop&v=hhkTHfsl_iM