#3 In design it's all detective work

“What does it really mean to design with empathy — and how do we stay human in a system that often forgets it?”SummaryIn this episode, Kirtika and I explore the layered world of UX design — from discovery and research to empathy and growth. She shares her journey from graphic design to UX, the power of curiosity, and the ongoing challenge of balancing user needs with business goals. We talk about company culture, interviews, autonomy, and what it really takes to keep growing creatively and professionally in this field.GuestKirtika BInstagram – https://www.instagram.com/dirtykirti/LinkedIn – https://www.linkedin.com/in/bkir/HostDanny Hearn – https://www.linkedin.com/in/dannyhearn/Chapters00:00 Introduction and Background02:51 Understanding UX Design05:59 The Role of a UX Designer09:00 The Importance of Discovery11:54 Diverging vs. Converging in Design15:00 The Evolution of UX Roles18:04 Balancing Business and User Needs21:04 Research Methodologies in UX23:59 The Impact of Dyslexia on Design Thinking26:52 Cultivating a Supportive Design Culture28:21 Empowerment and Support in the Workplace30:15 The Importance of Autonomy and Trust32:40 Problem-Solving Mindset in Design34:54 The Art of Listening and Communication38:14 Navigating Workplace Dynamics41:05 The Value of Experience and Portfolio45:03 The Illusion of Job Security48:09 Pursuing Passion and Overcoming Fear