3 Major Mistakes in Customer Experience

An episode of the The Voice of Leadership podcast, hosted by Karen Wilson-Starks, titled "3 Major Mistakes in Customer Experience" was published on August 16, 2022 and runs 24 minutes.

August 16, 2022 ·24m · The Voice of Leadership

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Episode Description

One cardinal rule to keep, is remembering the importance of the customer. To forget the value of the customer is a major mistake. Customers have choices and they decide based on the Customer Experience you provide. Delight your customer so that you become their preferred partner. If you preach a scarcity mindset to your team, …

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