EPISODE · May 25, 2015 · 9 MIN
3 Reasons Why Beck-and-Call is NOT a Better Business
from The Business Accelerator: Accountability | Productivity · host Anne Bachrach
[[:encoded, "Today we are going to talk about 3 Reasons Why Beck-and-Call is Not Better Business and working my appointment only is better client service.\n\nThere is a huge misconception that the best business is a business that is at the beck-and-call of its clients. The truth is that the best business is a business that effectively sets boundaries, and manages and exceeds client expectations in order to maintain a productive and effective flow.\n\nIf you are constantly juggling clients, answering the phone at all hours of the day, interrupting your personal time to fit in business, and feeling stressed, here are 3 Reasons Why Beck-and-Call is Not Better Business.\n\n1. It’s Impossible to Manage Client Expectations\nWithout structure and a solid foundation of rules and regulations, managing client expectations is impossible. They will expect the world, and will be sorely disappointed, when you do not deliver it. In other words, without boundaries, it’s quite possible they will expect everything.\n\nYou may find yourself, at one point or another, running yourself ragged juggling multiple clients, all of whom expect your undivided attention. When you find it impossible to meet the expectations of your clients, your business will suffer in more than one way. You’ll be exhausted and clients will be left dissatisfied. No one wins.\n\nClient expectations can only be effectively managed by outlining specific deliverables from the very beginning. If this isn’t possible (if the working relationship has already begun), then establish and communicate boundaries to clients as soon as you can.\n\n2. It’s Impossible to Effectively Manage Your Business\nImagine how effectively you can manage your business when you’re struggling to meet multiple demands of multiple clients? Instead of having time to focus on building your business, you’ll be struggling just to maintain it. That’s no way to run your business. It’s much like multi-tasking - it doesn’t work well.\n\nIf you’re consumed with meeting the high demands of unbridled client expectations, your business isn’t running with the greatest effectiveness or efficiency. You’re spending too much time on an overly demanding client, instead of focusing on other areas of your business that also require your attention in order to be successful. \n\nYou know you’re not effectively running your business (it’s actually running you) when:\n\n•\tYou become exhausted and resentful of demanding clients (and eventually become resentful of your business, which detracts from your path of success).\n\n•\tHighly demanding clients without a ceiling on expectations are impossible to please (and miserable to work with).\n\n•\tClients with irrational or unreasonable expectations never provide glowing business reviews (they’re often negative and damage your professional reputation).\n\n•\tYou must have time to focus on other areas of your business other than client service (like finding and signing on prospective clients).\n\n•\tInstead of creating a straight path to success, you’re running yourself (and your business) into the ground.\n\n3. It’s Impossible to Maintain Peace and Balance\nIf you’re constantly juggling unreasonable client expectations, it will be impossible to maintain any sense of peace and balance in your personal or professional life. You may feel like you’re sacrificing your personal life for your business, or the important professional tasks that cannot be completed because you’re catering to an overly-demanding client.\n\nAt some point, hopefully before total burnout, you learn to recognize what’s really important: sometimes saying no is the best thing. It’s vital to learn to say no to over-delivering on services clients have not paid for; no to things you do more out of obligation rather than joy; no to things that consume your schedule leaving little or no down time or freedom to do what you truly want and love to do. When you’ve overextended yourself too far the only way to regain a sense Unlock a blueprint to creating and having your ideal business and ideal life by scheduling your free consultation with me today! Want more proven business success tips and resources? Subscribe to my blog by going to www.acountabilitycoach.com/blog. Go to https://www.accountabilitycoach.com to check out for yourself how I, as your Accountability Coach™, can help you get and stay focused on you highest payoff activities that put you in the highest probability position to achieve your professional and personal goals, so you can enjoy the kind of business and life you truly want and deserve. I’m the author of many books, including, Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, The Guide to Stopping Procrastination, The Power of Visualization, My Gratitude Journal, the Work Life Balance Emergency Kit, and The Roadmap To Success with Stephen Covey and Ken Blanchard, and more. Aim for what you want each and every day! Anne BachrachThe Accountability Coach™Get your daily Accountability Minute shot of a single, simple, doable idea, so you can start your day off on the "right foot". You can find The Accountability Minute on your favorite platform
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[[:encoded, "Today we are going to talk about 3 Reasons Why Beck-and-Call is Not Better Business and working my appointment only is better client service.\n\nThere is a huge misconception that the best business is a business that is at the beck-and-call of its clients. The truth is that the best business is a business that effectively sets boundaries, and manages and exceeds client expectations in order to maintain a productive and effective flow.\n\nIf you are constantly juggling clients, an...
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3 Reasons Why Beck-and-Call is NOT a Better Business
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