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3 Shifts (Dec 4 2020): Salesforce joins with Slack, Remote customer service, DTC insurance episode artwork

EPISODE · Dec 4, 2020 · 15 MIN

3 Shifts (Dec 4 2020): Salesforce joins with Slack, Remote customer service, DTC insurance

from 6Pages Market Shifts · host 6Pages

(1) Salesforce joins with Slack, in the battle for the enterprise against big cloud players like Microsoft (0:36). (2) Advances in remote customer service – from cloud-based contact centers to chatbots (4:25). (3) Direct-to-consumer insurance is widening its reach (10:23). Read this 3 Shifts Edition: https://6pag.es/25d32. Sign up to receive free summaries of our deeply researched briefs: 6Pages.com. 

What this episode covers

(1) Salesforce joins with Slack, in the battle for the enterprise against big cloud players like Microsoft (0:36). (2) Advances in remote customer service – from cloud-based contact centers to chatbots (4:25). (3) Direct-to-consumer insurance is widening its reach (10:23). Read this 3 Shifts Edition: https://6pag.es/25d32. Sign up to receive free summaries of our deeply researched briefs: 6Pages.com.

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3 Shifts (Dec 4 2020): Salesforce joins with Slack, Remote customer service, DTC insurance

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Frequently Asked Questions

How long is this episode of 6Pages Market Shifts?

This episode is 15 minutes long.

When was this 6Pages Market Shifts episode published?

This episode was published on December 4, 2020.

What is this episode about?

(1) Salesforce joins with Slack, in the battle for the enterprise against big cloud players like Microsoft (0:36). (2) Advances in remote customer service – from cloud-based contact centers to chatbots (4:25). (3) Direct-to-consumer insurance is...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this 6Pages Market Shifts episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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