3 Things Learned from Rounding 35 Years in Patient Experience

from Take 1: Patient · host Julie Yorumez

Army Veteran and Patient Experience Expert, Germain McAuley talks about what she's learned with leadership rounding and how expert nurses and doctors communicate. A leader in Patient Experience, Hospital Excellence. Germaine, a retired Army vet discusses the essential things she's learned about patient communication and simple things ANY nurse leader or doctor can implement today. 

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This episode was published on November 16, 2021.

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