EPISODE · Apr 2, 2020 · 49 MIN
3 Tips for Building A Patient Experience Strategy at NewYork-Presbyterian Hospital
from The Chief Customer Officer Human Duct Tape Show · host Jeanne Bliss
In today's extremely interesting conversation with Rick Evans, the SVP and Chief Experience Officer for the NewYork-Presbyterian Hospital, you'll hear some of the tactics and strategies that Rick has employed at this esteemed hospital to improve the patient experience and to increase HCAHP scores.
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3 Tips for Building A Patient Experience Strategy at NewYork-Presbyterian Hospital
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