#30: Healing Beyond the Prescription Pad with Josh Howland

Healing Beyond the Prescription Pad with Josh HowlandIn this episode of Beyond The Pills, host Josh Rimany is joined by Josh Howland, a leader in pharmacy innovation, who is reshaping the industry with a personalized approach to patient care. As the visionary behind pioneering tools and strategies that capture over 50% of the independent pharmacy market, Josh Howland shares his journey of transforming the traditional pharmacy experience. From automated care plans and specialized training to integrating holistic wellness into pharmacy practice, he emphasizes the importance of community and standing out in a digital age.Together, they explore how pharmacies can offer more than just medication by providing meaningful, individualized experiences. Josh Howland discusses the future of digital pharmacy, the role of technology in enhancing pharmacist expertise, and the delicate balance between efficiency and personalization. He also reveals his strategies for delivering unique, memorable experiences that go beyond the conventional prescription pad. Tune in to discover how Josh Howland is leading the way in creating a new era for pharmacies—one where holistic care, customer engagement, and community connection come together to redefine wellness.Chapters:00:00:00 Modernizing Care: The Rise of Automated Plans in Pharmacy00:02:36 Dominating the Scene: Capturing 50% of the Independent Pharmacy Market00:04:01 Beyond Dispensing: The Evolutionary Leap of Pioneer Pharmacies00:05:34 A New Pharmacy Era: Merging Public Health and Groundbreaking Innovation00:07:48 More Than Medication: Harnessing Tech to Elevate Pharmacist Expertise00:09:07 Striking the Balance: Ensuring Efficiency Meets Individualized Care in Pharmacies00:13:36 Personal Touch in Pharmacy: Pioneering Customized Care in the Community00:16:39 Wellness Beyond Medication: The Rise of Holistic Pharmacy Centers00:19:11 Community at Heart: Pharmacies Delivering Comprehensive Care, Not Just Pills00:22:56 Standing Out: Crafting Personal Experiences Beyond Amazon's Impersonal Reach00:26:58 Enhancing Pharmacy Practice: Specialized Training and Superior Customer Engagement00:31:20 Navigating Complexity: Avoiding the Traps of Over-Engineering Pharmacy Operations00:32:17 The Key to Success: Planning Ahead for Optimal Care DeliveryLinks & Resources:Josh Howland on LinkedIn PioneerRxDilworth Wellness CenterJosh Rimany on TwitterJosh Rimany on LinkedInJosh Rimany on FacebookThanks so much for joining us this week. Want to subscribe to Beyond The Pills? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!