30 in 30 - Episode 7 - AI Will Take My Job With Steve Jones

This episode of The UK Flooring Podcast sits down with Steve Jones, founder of Billy Bot AI, for a proper deep dive into how artificial intelligence is already changing the flooring industry.Steve has spent 20 years in flooring, running his own flooring business before spending the last year building AI software specifically for flooring companies. In this episode, he explains why AI is no longer just a tool for writing emails or tidying up a bit of copy. Used properly, it can help flooring businesses handle admin, build quotes, manage customer information, create documents, respond to enquiries, and save serious time behind the scenes.Tom and Steve get into the real opportunities, but also the risks. They discuss where AI can help, where human interaction still matters, why customer-facing AI can go wrong, and why businesses that ignore it completely could end up being left behind.What You’ll Learn in This Episode:Why most flooring businesses are only scratching the surface with AIHow AI can help with admin, emails, quotes, documents and customer follow-upWhy flooring-specific knowledge matters when using AI toolsThe difference between basic AI prompts and proper AI systemsWhy using several disconnected pieces of software can create more problemsHow AI could become the central “brain” of a flooring businessWhy customer conversations still need a human touchWhat happened when Tom used too much automation in a flooring inspections businessWhy estimators and admin-heavy roles could be the first to changeHow AI can help businesses become more productive without simply replacing peopleWhy Steve believes flooring businesses that ignore AI will fall behindWhat Billy Bot AI is, and how it has been built specifically for flooring companiesMemorable Quote:“AI should not be used to make you lazy. It should be used to make you more productive.”Speaker Information:Steve Jones is the founder of Billy Bot AI and has worked in the flooring industry for around 20 years. After running his own flooring business, he has spent the last year building AI software designed specifically for flooring companies, using his industry knowledge to help businesses reduce admin, improve quoting, and manage day-to-day operations more efficiently. Hosted on Acast. See acast.com/privacy for more information.