306 Trust Repair After Public Mistakes

What this episode covers

Trust Repair After Public Mistakes: Apologies that Actually Work A weak apology prolongs the problem, whereas a good one accelerates repair. In this episode, Dr. Grajdek breaks down the psychology of credible contrition, which includes naming harm clearly, owning impact, outlining repair steps with timelines, and reporting follow-through. Dr. Grajdek discusses best practices for inside the company as well as externally focused best practices. Lastly, she reviews the importance and practicality of having an “Apology & Repair” playbook that will help to deal with any future public mistakes and faux pas. Tune in to learn more. Check out Stress-Free With Dr G on YouTubehttps://youtube.com/channel/UCxHq0osRest0BqQQRXfdjiQ The Stress Solution: Your Blueprint For Stress Management Masteryhttps://a.co/d/07xAdo7l

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Frequently Asked Questions

How long is this episode of Workplace Psychology with Dr. Martha Grajdek?

This episode is 18 minutes long.

When was this Workplace Psychology with Dr. Martha Grajdek episode published?

This episode was published on February 9, 2026.

What is this episode about?

Trust Repair After Public Mistakes: Apologies that Actually Work A weak apology prolongs the problem, whereas a good one accelerates repair. In this episode, Dr. Grajdek breaks down the psychology of credible contrition, which includes naming harm...

Can I download this Workplace Psychology with Dr. Martha Grajdek episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.