31 - Artificial Intelligence in Customer Success - Rupal Nishar

Text us your questions and thoughts!In today's episode, I'm talking to Rupal Nishar - a Customer Success Leader at Conga, a Real Estate Entrepreneur, Churn Crusher and a Mentor. Rupal is dedicated to developing CS strategies and leading global teams, especially in a start-up environment. Her most recent projects are related to her passion for AI and ML research and the implications of data intelligence for Customer Success. In this episode, you'll learn about: Rupal's storyTips on leadership and career developmentThe trend of Artificial Intelligence in Customer Success-What data should organisations trackHow can AI leverage Human to Human (H2H) approach in businessFollow Rupal___________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.Follow the WiCS Podcast:Subscribe to the Newsletter WebsiteLinkedInMarija Skobe-Pilley, the Founder and HostInstagram: @womenincspodcastJoin the Women in Customer Success Network!Suggest a guest!__________________________________________________About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success Website - https://www.womenincs.co/podcast LinkedIn - linkedin.com/company/womenincsHost Marija Skobe-PilleyLinkedIn - https://www.linkedin.com/in/mspilley/Check out our Courses:The Revenue CSM  - https://womenincs.co/the-revenue-csm