#31 She Speaks Health: What Great Operators Do. Melody Yao. Amanda Kichline. France Ovalle.

Building a healthcare startup is one challenge. Building the systems that allow it to scale is another.Melody Yao (Strategy & Operations, Ambience Healthcare) and Amanda Kichline (Founder & CEO, Tavia Health) join France Ovalle (NY Events, Scalpels & Spreadsheets) for She Speaks Health Vol. 2 to discuss what it takes to turn early traction into lasting growth. Drawing from their experiences building healthcare startups, they share lessons on scaling operations, hiring the right teams, navigating ambiguity, and making better decisions as companies evolve.The conversation explores how AI is changing the role of operators, where automation creates the most value, and why judgment, customer understanding, and strong operational foundations remain essential for building healthcare companies that last.Recorded live during Scalpels & Spreadsheets' Healthtech Week during NY Tech Week.