311. Beyond Paperwork: How Administration Fuels Ministry, with Jana Holiday, author of Taking Good Care

Administration is more than paperwork—it’s a spiritual calling. Jana Holiday, author of Taking Good Care: Administration for Christian Formation, explores how stewardship, imagination, and hospitable leadership can transform administration into a ministry of care and Christian formation.THIS EPISODE'S HIGHLIGHTS INCLUDE:Jana Holiday explains that she loves administration because it involves solving problems and collaborating to move people, resources, and projects toward fulfilling a mission.Administration centers on stewardship—taking good care of people, resources, and projects.Jana Holiday connects the idea of stewardship to Genesis 1, positioning it as an expression of imago Dei and a pursuit of good work and good results.Effective administration requires reflection, intentionality, and love.Jana Holiday cautions against letting the pursuit of productivity override empathy and care in leadership.Administration works best when it is open-handed and welcoming, rather than controlling and restrictive.Administrators must choose between stewardship—an open invitation—and dominion, which relies on control.Jana Holiday warns that exercising dominion in administration risks missing out on the collective wisdom and creativity of a group.Administrative work is not unspiritual; all good work—including administration—can be ministry and part of Christian formation.Jana Holiday introduces three categories related to work: jobs, callings, and invitations, suggesting that many administrative roles may function as invitations from God more than callings.Approaching administrative work as an invitation can lead to a more purposeful and responsive engagement with people and resources.Markus Watson and Jana Holiday discuss the importance of boundaries for administrators and the need for leaders to help protect staff from being overloaded by excessive demands.Over-functioning and under-functioning both erode trust in organizational settings.Jana Holiday suggests administrators regularly audit their responsibilities and seek feedback from colleagues to maintain a healthy balance in their roles.Hospitable administration involves creating belonging and valuing people as part of stewardship, not just completing tasks.RELEVANT RESOURCES AND LINKS:Gordon-Conwell Theological SeminaryIDEO (Design & Innovation Firm)Books mentioned:Taking Good Care, by Jana HollidayDesigning Your Life, by Bill Burnett and Dave EvansDesigning Your Work Life, by Bill Burnett and Dave EvansThe Art of Innovation, by Tom KelleyRELATED EPISODE'S:Healing Workplace Wounds, with Meryl HerrTrust, Teams, and Transformational Leadership, with Mike BonemPursuing Your Purpose, with Nicholas PearceSend me a text! I’d love to know what you're thinking!Click HERE to get my FREE online course, BECOMING LEADERS OF SHALOM.