319: How to Nail the First Minute of Any Conversation episode artwork

EPISODE · Apr 9, 2026 · 39 MIN

319: How to Nail the First Minute of Any Conversation

from SPEAK LIKE A CEO · host Oliver Aust

Meetings, emails, conversations – the reason they all break down is the same: we get the first minute wrong. Chris Fenning, author of The First Minute, literally wrote the book on how to get that first minute right. His frameworks are simple, but they fix the problems most leaders deal with every single day. In this episode, you'll learn how to lead better meetings, write emails that actually get answered, and communicate your point before people tune out. Topics discussed: Introduction (00:00) 3 questions you must answer in the first minute - and why it matters (00:37) The science behind the first minute (05:22) The GPS framework for getting results (07:36) How to recover when conversations go wrong (11:00) The TPO framework for better meetings (12:38) How to change communication culture in organizations (14:46) When to replace a meeting with something else (18:34) Who to include (and not include) in meetings (21:08) Should you use AI to write your emails? (23:17) How to set communication preferences within your organization (28:27) How to structure emails that get replies (31:02) The 10-second habit for clearer communication (34:59) Where niceties belong in an email (36:15) Connect with Chris Fenning: https://chrisfenning.com/ Connect with Oliver:  https://www.linkedin.com/in/oliver-aust/ Get the Presentation Planner Oliver uses with elite communicators: https://eo-ipso-comms.kit.com/presentation-planner Want to work with Oliver and become a top 1% communicator? Join the Speak Like a CEO Academy:https://www.speaklikeaceo.academy/ This episode was produced by Podcast Boutique https://www.podcastboutique.com

Meetings, emails, conversations – the reason they all break down is the same: we get the first minute wrong. Chris Fenning, author of The First Minute, literally wrote the book on how to get that first minute right. His frameworks are simple, but they fix the problems most leaders deal with every single day. In this episode, you'll learn how to lead better meetings, write emails that actually get answered, and communicate your point before people tune out. Topics discussed: Introduction (00:00) 3 questions you must answer in the first minute - and why it matters (00:37) The science behind the first minute (05:22) The GPS framework for getting results (07:36) How to recover when conversations go wrong (11:00) The TPO framework for better meetings (12:38) How to change communication culture in organizations (14:46) When to replace a meeting with something else (18:34) Who to include (and not include) in meetings (21:08) Should you use AI to write your emails? (23:17) How to set communication preferences within your organization (28:27) How to structure emails that get replies (31:02) The 10-second habit for clearer communication (34:59) Where niceties belong in an email (36:15) Connect with Chris Fenning: https://chrisfenning.com/ Connect with Oliver:  https://www.linkedin.com/in/oliver-aust/ Get the Presentation Planner Oliver uses with elite communicators: https://eo-ipso-comms.kit.com/presentation-planner Want to work with Oliver and become a top 1% communicator? Join the Speak Like a CEO Academy:https://www.speaklikeaceo.academy/ This episode was produced by Podcast Boutique https://www.podcastboutique.com

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Meetings, emails, conversations – the reason they all break down is the same: we get the first minute wrong. Chris Fenning, author of The First Minute, literally wrote the book on how to get that first minute right. His frameworks are simple, but...

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