322: Calvin Stovall - Unveiling Hidden Hospitality

In this conversation, Calvin Stovall discusses his newly minted book 'Hidden Hospitality,' which explores the untold stories of black hotel, motel, and resort owners from the pioneer days to the civil rights era. He shares his journey in the hospitality industry, the importance of mentorship, and the innovative leadership that shaped his career. Stovall reflects on the historical significance of black entrepreneurship in hospitality, the challenges of publishing a book, and the need to highlight these hidden narratives. The discussion also touches on the impact of the Civil Rights Act on black-owned businesses and the importance of customer experience in various industries.Chapters00:00 Hidden Hospitality: An Overview07:08 Calvin Stovall's Journey in Hospitality14:24 Leadership and Innovation in Hospitality21:03 The Birth of a Hospitality Historian33:02 The Process of Publishing a Book39:36 The Importance of Sharing Untold Stories45:22 Reflections on the Civil Rights Act and Black EntrepreneurshipYou can follow Calvin Stovall journey here in the links below:Calvin StovallHidden Hospitality available on Amazon