326 - How to make customers happy: Tom talks Online Customer Service

I attribute a great deal of my success to Online Customer Service. When other businesses were asleep at the wheel, I was gaining market share all along. Certainly there have been loads of one shot wonders coming on the scene and making a big splash, and then soon disappearing because their attitude was just to take as much money as they can from people without giving them the service they deserved for their money. I tell you how to avoid that and to do right by your customers to make them long term. Screw The Commute Podcast Show Notes Episode 326 How To Automate Your Business - https://screwthecommute.com/automatefree/ Internet Marketing Training Center - https://imtcva.org/ Higher Education Webinar – https://screwthecommute.com/webinars 04:55 Tom's introduction to Online Customer Service 06:18 Taking care of customers with lightning speed 10:02 "What would it take to make this right for you?" 13:15 Tools you can use with customers 15:18 Careful what jargon you're using and what you ask for 21:58 Sponsor message 25:02 Messages on voicemail 26:26 Ask for feedback and send thank you notes 27:39 Extra tips Entrepreneurial Resources Mentioned in This Podcast Higher Education Webinar - https://screwthecommute.com/webinars Screw The Commute - https://screwthecommute.com/ Screw The Commute Podcast App - https://screwthecommute.com/app/ College Ripoff Quiz - https://imtcva.org/quiz Know a young person for our Youth Episode Series? Send an email to Tom! - [email protected] Have a Roku box? Find Tom's Public Speaking Channel there! - https://channelstore.roku.com/details/267358/the-public-speaking-channel How To Automate Your Business - https://screwthecommute.com/automatefree/ Internet Marketing Retreat and Joint Venture Program - https://greatinternetmarketingtraining.com/ Internet Marketing Training Center - https://imtcva.org/ Related Episodes Survey Cash - https://screwthecommute.com/325/ More Entrepreneurial Resources for Home Based Business, Lifestyle Business, Passive Income, Professional Speaking and Online Business I discovered a great new headline / subject line / subheading generator that will actually analyze which headlines and subject lines are best for your market. I negotiated a deal with the developer of this revolutionary and inexpensive software. Oh, and it's good on Mac and PC. Go here: http://jvz1.com/c/41743/183906 The Wordpress Ecourse. Learn how to Make World Class Websites for $20 or less. https://www.GreatInternetMarketing.com/wordpressecourse Join our Private Facebook Group! One week trial for only a buck and then $37 a month, or save a ton with one payment of $297 for a year. Click the image to see all the details and sign up or go to https://www.greatinternetmarketing.com/screwthecommute/ After you sign up, check your email for instructions on getting in the group.