33-Process vs Outcomes episode artwork

EPISODE · Jan 28, 2009 · 11 MIN

33-Process vs Outcomes

from Clintcast · host Clint Maun

In the healthcare profession, there are processes that we continually strive to improve. That is great that we do this - it is, after all, expected that we strive to get better. How does your customer, however, perceive the 'outcomes' of your process improvements? That is far greater in importance to your success.

Episode metadata supplied by the publisher feed · Published Jan 28, 2009

In the healthcare profession, there are processes that we continually strive to improve. That is great that we do this - it is, after all, expected that we strive to get better. How does your customer, however, perceive the 'outcomes' of your process improvements? That is far greater in importance to your success.

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33-Process vs Outcomes

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In the healthcare profession, there are processes that we continually strive to improve. That is great that we do this - it is, after all, expected that we strive to get better. How does your customer, however, perceive the 'outcomes' of your...

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