#33 - Randy Fornoff
from So You Want To Be A Contractor? Hosted by Mike Fisher
Our guest on this episode is Randy Fornoff of MTS Painting. Randy’s success in the industry can be directly related to his commitment to community. As the head of MTS, Randy has placed a priority on building community with staff, clients, and the larger entrepreneurial community and that priority has paid dividends. 00:00 - Intro 01:23 - How Rob got started in the industry From Buffalo to Arizona My Three Sons Painting Building a family business 08:04 - Learning the trade without formal training Focusing on your net profitability Learning spreadsheets Digital estimating 19:20 - Qualifying customers Free estimates and raising rates 27:39 - The ideal customer What makes a good client What makes a bad client Customer profiling with DISC profile 40:59 - Surviving when everyone is undercutting you PCA Being a part of a business community 48:06 - Serving the community Training and employing ex-cons 55:10 - Marketing Treating customers well Paintaversary 01:03:43 - Rapid fire 1 resource you can’t do without 1 podcast or book you love Best advice you’ve received 1 habit that fills you up 01:15:05 - Outro
Embed this episode
No transcript yet.