337 - MED-EL Remote Care: Supporting CI Patients Beyond the Clinic Visit

What if cochlear implant care didn’t always require a trip to the clinic? Host Shari Eberts speaks with Dr. Kensi Saia, Product Manager at MED-EL, about how new telehealth tools are changing the way cochlear implant recipients and clinicians connect. MED-EL’s Remote Care platform and HearCare app allow audiologists to monitor devices, review patient data, and even make programming adjustments without requiring patients to travel for every appointment. The system is designed to improve access to care while helping clinics operate more efficiently.Dr. Saia explains how features such as remote system checks, cloud-based map backups, and virtual appointments can give patients more control over their hearing journey while allowing audiologists to prioritize in-person visits for more complex needs. As cochlear implant adoption continues to lag behind the number of people who could benefit from the technology, tools like remote care may help remove barriers to treatment and expand access to hearing healthcare.For more information about MED-EL's Remote Care platform and HearCare app, visit: https://www.medel.com/hearing-solutions/apps/hearcare-medel Be sure to subscribe to our channel for the latest episodes each week and follow This Week in Hearing on LinkedIn, Instagram and X.- https://x.com/WeekinHearing- https://www.instagram.com/thisweekinhearing/- https://www.linkedin.com/company/this-week-in-hearingVisit us at: https://hearinghealthmatters.org/thisweek/