337. Want More Design Clients? Fix The First Two Minutes Of Your Discovery Call episode artwork

EPISODE · Sep 1, 2026 · 21 MIN

337. Want More Design Clients? Fix The First Two Minutes Of Your Discovery Call

from Resilient by Design with Rebecca Hay · host Rebecca Hay

Want more design clients? Before you focus on generating more leads, take a closer look at what happens once you actually get a potential client on the phone. In this episode, I'm breaking down how to run a discovery call that helps you pre-qualify the right clients, communicate your value, talk confidently about investment, and move the conversation toward a paid consultation. And a lot of it comes down to what happens in the first two minutes. We're talking about why designers need to stop winging discovery calls, why listening is more powerful than pitching, how to set expectations from the beginning, what to say when it's time to ask for the next step, and why you should never end the call with a vague "let me know." I'm also sharing one number I want every designer to start tracking: your discovery call conversion rate. Because your discovery call isn't just a sales conversation. It's the beginning of your client experience.   Episode Resources: Learn more about the Consultations that Convert Bootcamp: https://rebeccahay.com/bootcamp  Ready to create repeatable systems throughout your design business? Learn more about Power of Process. Pricing with Confidence Course   -- This episode is sponsored by Programa. Programa is project management software built specifically for interior designers. It's designed to save you hours every week and reduce the errors that come from managing projects across scattered documents and systems. Use code RBD25 for 25% off annual Programa plans. Click to learn more.  

Episode metadata supplied by the publisher feed · Published Sep 1, 2026

Embed this episode

Ready to play

337. Want More Design Clients? Fix The First Two Minutes Of Your Discovery Call

0:00 21:06

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Resilient by Design with Rebecca Hay?

This episode is 21 minutes long.

When was this Resilient by Design with Rebecca Hay episode published?

This episode was published on September 1, 2026.

Can I download this Resilient by Design with Rebecca Hay episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!